Refund Policy for Speakller

1. Overview

At Speakller, we strive to ensure customer satisfaction with our Spoken English learning services. This Refund Policy outlines the circumstances under which Speakller may issue refunds to our users within 5 to 7 business days.

2. Subscription Cancellations

Subscribers may cancel their subscriptions at any time. However, cancellation does not automatically initiate a refund. Upon cancellation, subscribers will continue to have access to premium features until the end of the current billing cycle.

3. Eligibility for Refunds

Refunds may be considered in the following situations:

• Technical Issues: If the app is non-functional on your device and our support team is unable to resolve the issue within a reasonable time frame.
• Accidental Purchases: Claims for accidental purchases must be made within 48 hours of the transaction.
• Service Not as Described: If the services provided are significantly different from the descriptions or demonstrations provided.

4. Non-Eligibility

Refunds will generally not be issued in the following scenarios:

• Change of Mind: If you change your mind about a subscription after purchase.
• Misuse or Misunderstanding: Issues resulting from misuse or misunderstanding of app functionality.
• End of Use: If you no longer need the app or have decided to discontinue its use.

5. Requesting a Refund

To request a refund, please contact our support team at speakller5@gmail.com. Include your order number, purchase details, and a brief explanation of the reason for the refund request.

6. Processing of Refunds

Upon approval, refunds will be processed within a certain number of days (e.g., 5-7 business days). Refunds will be issued to the original method of payment.

7. Contact Information

For any questions or concerns regarding our Refund Policy, please contact us at speakller5@gmail.com.

8. Policy Updates

Speakller reserves the right to modify this Refund Policy at any time. We encourage users to frequently check this policy for any changes.